• Digital Community Building and Audience Development for Small to Mid Sized Businesses

    Build Community, Reach Goals.

  • Who we are 

    People who love building digital communities

    Passion

    CommunityWorks is a passion-filled freelance venture started by Kelly Hungerford, in 2015 to help companies connect with the people who matter most. We're swiss-based and powered by a network of local and regional digital practitioners who carry the same values in helping you reach your goals.

     

    We believe:

     

    Success stems from a focus on people and purpose.

    Failure stems from thinking of profit before people or purpose.

    Above all, community is everything. And it's tightly coupled with success.

     

    Community (truly) works. We've experienced first hand the impact of strategic social media strategies and social thinking to unleash the power of digital communities for your business.

     

    We work with entrepreneurs, founders, leadership teams, product teams, agencies designing and delivering

    community-centric strategies to reach business goals.

     

    Drop us a line, let’s chat!

  • How We Can Help Your Business

    At Communityworks, we help teams develop audiences and build digital communities.

     

    Our goal is to help you cultivate long term relationships between your company and your customers and potential customers.

     

    The result? Relationships that can power your business across marketing, product development, customer care, recruitming, PR, and so much more.

     

    We'd love to talk you about why investing in relationships and community is smart business.

    Strategy and Audits

    Mission: Listen+ Learn + Advise

    Before you can plan, you need to know where to begin. Communityworks helps you understand where you stand today, digitally speaking, in order to plan for tomorrow. We'll give you a 360-degree view of your social media channels, websites, SEO, content performance, and recommended steps on how to optimize.

    Social Business Optimization

    Mission: Listen + Learn + Evolve

    Social Media isn't for marketing. Social media is for building trust and one-to-one relationships. Strong relationships can open the doors to endless opportunities for companies. Meaningful customer contact will lead directly to healthy returns on relationships. You'll see this in reduced churn, increased loyalty, business growth and improved business operations. 

    Audience and Community Building

    Mission: Connect + Cultivate + Communicate

    Which comes first: the community or the company? We understand the power of relationships and the role audience can play in shaping ideas, defining services, launching products and building your brand. We know how to get there and will help you do the same.

    (answer: community)

    Product Market Demand

    Mission: ideate + innovate

    Entrepreneur, product marketer, brand manager. You have an idea but you aren't sure if you have a product-market fit. Our process can help you determine and validate your audience before jumping head first into development.

    Social Media + Community Operations

    Mission: Monitor + Analyze + Engage

    Whether you require an extra hand with daily operations, a community manager to live stream an event, a Tweetchat host or a completely outsourced solution from a-z, we'll work with you to define the right strategy that reaches your goals and cultivates community.

    Content Development

    Mission: Align + Inform + Attract

    Social posts, blog posts, podcasts, marketing campaigns, support articles...wouldn't it be great if someone could hand over the magic key to content success? We don't have a magic key, but we do have a methodology for identifying the content your customers crave and then helping you develop and deliver it.

    Online Marketing

    Mission: Target + Convert + Grow

    Earned, owned, or paid. When, why and where? We admit it -- it can be confusing (we have experience with the three). We'll work with you to understand what you've got under the hood and then build an audience-centric plan aligned with your budget, resources and goals to build it out.

    PR and Event Marketing

    Mission: Connect + Rally + Amplify

    Read to kick a conference and take your event up a notch? Social channels are one of the most powerful tools you can use to connect, build word of mouth, and publicize your event to your intended audience.

    Business Launch Packages

    Mission: Big + Brand + Bang

    Small budget, low headcount? No problem. We love barebone tactics and lightweight strategies that make big brand bang on shoestring budgets. Tell us what your goal is and we'll find the best way to get you there, without breaking the bank. 

    Training + Coaching + Workshops

    Mission: Share + Empower + Inspire

    Our team can work with your team on education programs that address the new rules of social business. We work one-on-one or in groups based on your needs. What type of topics can we cover? Opportunities, challenges, sales and marketing alignment, strategic messaging, digital marketing and communications, product-people-market fit, social recruiting, social customer care, and product development to name a few.

  • Drop in Digital Consulting

    Social Business Consulting for the Price of a Coffee and Croissant

    Drop in Digital Hyper Local Consulting

    Because Everyone Needs Digital Skills

    Sometimes what you need you simply can't afford to invest in (yet). So we created Drop in Digital, no charge consulting services, for local business owners and entrepreneurs to help you jump start your ideas.

     

    Bring your questions about content marketing, social media, SEO, email newsletters, technology stacks, tactics or tips with you and let's discuss!

     

    When: Saturday mornings

    Where: Café des Avenues in Lausanne, Switzerland

    Time: 9 - 11am

    Who: anyone with a challenge to solve or knowledge to share

     

    Interested? Tweet us @cmtyworks, @kdhungerford or connect via Kelly on Linkedin.

     

    Upcoming 2017 Saturdays:

     

    September 2, 16, 30

    October 21, 28

    November 4, 18

    December 2, 16

     

  • The Blog

    Tried and true tips, tactics and strategies that help.

  • Contact Us

    Reach out. You + us = awesome.

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