What we Do
No matter what your company sells, community is at the heart of your business.
Strategy and Audits
Mission: Listen+ Learn + Advise
Before you can plan, you need to know where to begin. Communityworks helps you understand where you stand today, digitally speaking, in order to plan for tomorrow. We'll give you a 360-degree view of your social media channels, websites, SEO, content performance, and recommended steps on how to optimize.
Social Business Optimization
Mission: Listen + Learn + Evolve
Social Media isn't for marketing. Social media is for building trust and one-to-one relationships. Strong relationships can open the doors to endless opportunities for companies. Meaningful customer contact will lead directly to healthy returns on relationships. You'll see this in reduced churn, increased loyalty, business growth and improved business operations.
Audience and Community Building
Mission: Connect + Cultivate + Communicate
Which comes first: the community or the company? We understand the power of relationships and the role audience can play in shaping ideas, defining services, launching products and building your brand. We know how to get there and will help you do the same.
Product Market Demand
Mission: idea + insight + innovate
Entrepreneur, product marketer, brand manager. You have an idea but you aren't sure if you have a product-market fit. Our process can help you determine and validate your audience and if there are people out there who will pay, use, and love your idea.
Social Media + Community Operations
Mission: Monitor + Analyze + Engage
Whether you require an extra hand with daily operations, a community manager to live stream an event, a Tweetchat host or a completely outsourced solution from a-z, we'll work with you to define the right strategy that reaches your goals and cultivates community.
Mission: Align + Inform + Attract
Social posts, blog posts, podcasts, marketing campaigns, support articles...wouldn't it be great if someone could hand over the magic key to content success? We don't have a magic key, but we do have a methodology for identifying the content your customers crave and then helping you develop and deliver it.
Mission: Target + Convert + Grow
Earned, owned, or paid. When, why and where? We admit it -- it can be confusing (we have experience with the three). We'll work with you to understand what you've got under the hood and then build an audience-centric plan aligned with your budget, resources and goals to build it out.
PR and Event Marketing
Mission: Connect + Rally + Amplify
Read to kick a conference and take your event up a notch? Social channels are one of the most powerful tools you can use to connect, build word of mouth, and publicize your event to your intended audience.
Business Launch Packages
Mission: Big + Brand + Bang
Small budget, low headcount? No problem. We love barebone tactics and lightweight strategies that make big brand bang on shoestring budgets. Tell us what your goal is and we'll find the best way to get you there, without breaking the bank.
Training + Coaching + Workshops
Mission: Share + Empower + Inspire
Our team can work with your team on education programs that address the new rules of social business. We work one-on-one or in groups based on your needs. What type of topics can we cover? Opportunities, challenges, sales and marketing alignment, strategic messaging, digital marketing and communications, product-people-market fit, social recruiting, social customer care, and product development to name a few.
Who we are
We always strive for the best.
CommunityWorks is a passion-filled freelance venture started by Kelly Hungerford, in 2015 to help companies connect with the people who matter most. We're swiss-based and powered by a network of local and global freelancers. Isn't that awesome!
Over the past 20 years of working between large Enterprises and bootstrapping operations across marketing, product and customer service, Kelly realized a few things:
Success stems from a focus on people and purpose.
Failure stems from thinking of profit before people or purpose.
Above all, community is everything. And it's tightly coupled with success.
We work with entrepreneurs, founders, leadership teams, product teams, agencies designing and delivering
community-centric strategies to reach business goals. Connect with us. We'd love to chat.
Community (truly) works. We've experienced the awesomeness of community-powered businesses first hand.
We'd love to talk with you about how you can optimize your business operations, community first.
Tried and true tips, tactics and strategies that help.